Announcing the Launch of ComergenceCRM®

The platform unites mortgage compliance and sales to increase business without added regulatory burden

Comergence, an established provider of third-party vendor and risk-management platforms for the mortgage industry, announced today the release of ComergenceCRM for Wholesale, Correspondent and Warehouse lenders.  The CRM solution is embedded in the existing Comergence compliance portal and will effectively change the way lenders recruit and manage third-party originator business using native system features.

The platform differentiates itself from others in the Customer Relationship Management (CRM) space in two key ways; it comes loaded with the pristine data of a lender’s clients and prospects that are already being monitored by the Comergence core due diligence system, alleviating additional compliance burden and it eliminates costly customized configuration often required with other off-the-rack systems.

“We saw the need to bridge a gap between sales and compliance teams so we developed a tool that does just that,” said Greg Schroeder, president of Comergence. “It’s so important to alleviate loan prevention challenges due to compliance demands, so we fashioned a system to provide clearer insight into who lenders should being doing business with.”

Other key ComergenceCRM features at launch time include; propriety market forecast indicators with over 90% accuracy, historical loan production information and a robust email marketing tool.

“We understand that data hygiene is the biggest challenge when it comes to database management,” said Michael Stallings, executive vice president, Comergence.  “We’re able to monitor and update the data ensuring the highest possible standards in data integrity.”

The ComergenceCRM can integrate with any lender’s loan origination solution providing a 360-degree picture for deeper evaluation and easier health checks for all existing partnerships.

Comergence® Names Chaeli Walker New Marketing Director

Walker brings 15 years of senior level sales and marketing experience to provider of third-party vendor and risk-management platforms for the mortgage industry

Comergence has hired Chaeli K. Walker as its new marketing director to lead the effort on new product roll-outs and sales support objectives through multi-channel communications.

Prior to joining Comergence, Ms. Walker was director of sales and marketing at Amplify Media based in Long Beach, California, where she was responsible for the creation of the company’s advertising and partnership strategy. Before that, she spent nearly a decade as marketing manager at Tickets.com in Costa Mesa, California working closely with sports and entertainment venues to drive online ticket sales utilizing the latest technologies and strategic partners.

“Chaeli’s expertise in client services and marketing communications make her an ideal fit for Comergence,” said Greg Schroeder, president of Comergence.  “Her enthusiasm and client-centric attitude will help fuel our continued growth.”

“I’m excited to join a company that offers such innovative products to the mortgage industry,” Walker said. “I look forward to working with the talented and outwardly passionate team at Comergence.”

MassHousing Selects Comergence® Platform for Third Party Oversight and Due Diligence

Comergence is pleased to announce that MassHousing, a Housing Finance Agency (HFA), has selected the company’s exclusive platform for third-party originator (TPO) due diligence and compliance oversight.

MassHousing will use the Comergence platform, considered the industry’s most comprehensive, up to-date, and accurate third-party monitoring platform, to fully automate the agency’s third-party approval and oversight processes.  The Comergence database houses 98 percent of all Nationwide Multistate Licensing System & Registry (NMLS) registrants and covers over 18,000 originating entities across the U.S.

Comergence will fully vet and qualify MassHousing’s new and existing third-party origination relationships. The Comergence platform eliminates manual errors, missed renewal dates and incomplete due diligence efforts.

MassHousing is not a direct originator of its home mortgage products and instead makes loans through 170 partner banks, mortgage lenders and credit unions across Massachusetts.

“We are excited to partner with MassHousing,” said Greg Schroeder, president of Comergence. “Our platform can assist housing authorities by providing a superior, cost efficient, compliant solution that allows agencies to focus on what’s important: bringing affordability and opportunity to underserved communities.”

MassHousing is one of many key correspondent lenders that use Comergence’s cutting edge technology.  “MassHousing is regarded as an innovative industry leader in providing quality home mortgage products and our partnership with Comergence is going to help us improve the accuracy and speed of our lender approval and recertification processes,” said MassHousing Executive Director Timothy C. Sullivan.

The Comergence platform will integrate with MassHousing’s database of record, improving overall efficiency with its partner lenders.  “Comergence has streamlined our workflow and document management with a paperless lender approval process,” said Susan Sheffer, MassHousing’s product development and lender approval manager. “Comergence will improve our efficiency and effectiveness by significantly reducing our lender approval turn times, so we can spend more time focused on approving high quality lenders.”